Routine Internal Referral Systems

A routine internal referral system identifies clients’ FP needs when they come for MNCH, HIV or general or other consultation services. It ensures accurate and efficient identification of clients’ family planning needs at other points of service.

Why Is Service Integration Important?

Many potential family planning clients visit facilities for antenatal care, childhood immunization services, labor and delivery, post-abortion care, or HIV services. Yet, these clients are rarely counseled about family planning or provided FP services. Integrating family planning into other service areas reduces these missed opportunities for client access to FP services, which decreases the unmet need for family planning.

Integrating family planning information and services with other services makes it easier for women to access the care they need in a way that is convenient for women and their families.


Activities to Implement Service Integration:

  • Develop and implement tools to streamline and maintain an effective and active referral process
  • Streamline referral process for family planning services within service points
  • Facilitate uptake by creating referral streams from community mobilizers to providers
  • Train all providers at integration sites to counsel clients and provide FP methods
  • Monitor and track FP service referrals so targeted interventions can be implemented to address any performance gaps